Friday, October 21, 2011

On Duty with Jay, Lieutenant Firefighter

On Duty are posts where we highlight employees of TheFireStore who are not only committed to serving our customers throughout the workday, but also spend their free time serving in the industry they love. 

What is your job at TheFireStore and what does it entail?

I am a salesmen in the Outside Sales Department. I deal directly with our local customers in Chester, Delaware, Cecil and New Castle counties. We work directly with the customers doing product demos, training and equipment sizings. We also act as a trusted advisor for fire companies to make decisions that will best suit their needs. Our job is very service-oriented which includes being available to our customers 24/7. This is very important to the success of our sales team.

In what line of service are you and for how long have you been serving?

I have been a volunteer firefighter for 21 years in Chester County. I am currently a Lieutenant with the Coatesville Fire Department. 

What do you love most about being a Firefighter?

Of course helping others is first and foremost what we train for. However, the friendships and brotherhood aspect of the fire service is pretty awesome! I got to see the brotherhood firsthand last year when I was injured in the building collapse at the Millview Apartments. My wife and I will be forever grateful for all the help and support we received from our friends, family and the fire service during this most difficult time. Not only firefighters from my fire department, but the many customers I service from the area were coming to the house to help with anything we needed and made sure I had transportation to various doctor appointments. It was very bittersweet but I saw the best in people after I went through the worst event of not only my life, but the lives of three of my best friends!

Do you enjoy working in the fire service in both your professional and personal life? Why?

I do, I really do! I get to do something different every day and work with people that have been in some of the same situations I have been. It’s very rewarding to be on both sides of this business.

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