Friday, April 13, 2012

You & A Review: Meet Sam, Volunteer EMT.

**"You & A Review" is a blog series by you, our customers! Want to see what our customers think of our products and service? Find out. Want to share about the products you love and answer a few questions, too & be highlighted here? Email us!**

Name: Sam Katzenberg
Fire Department: Baltimore County Fire Department
Title/Rank: Volunteer EMT-Basic
Years in Service: 1 year


How long have you shopped with TheFireStore?

I have shopped with for about a year and a half now.  TheFireStore seems to have very competitive prices, as well as excellent customer service....especially at trade shows.

What product or products of ours have you used and benefited from?

I have purchased and used the trauma shears, a rescue knife, a reflective jacket, and an LED penlight, which are almost always used on all calls.  I love the penlight and it was a good price for it, too.

Tell us a short story about how a product we sell saved your life or kept you safe on a fire or accident scene:

I can't say for sure that the Game Sportswear Commander three-season high visibility reflective jacket has saved my life, per-say, but it does increase my visibility and allows me to be safer on the scene. The trauma shears are also great, very tough and make my job easier.


Thank you, Sam, for sharing your experience with some of our products and our customer service!

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1 comment:

jaosnsmskth said...

or sharing the article, and more importantly, your personal experience mindfully using our emotions as data about our inner state and knowing when it’s better to de-escalate by taking a time out are great tools. Appreciate you reading and sharing your story since I can certainly relate